Right people, right time : meet Smart Groups 🪄

In any academy, audience segmentation is the backbone of your content strategy — because access to learning resources depends on which segment a user belongs to. The problem? Keeping segments up to date takes time. Lots of it. 😰

What if you could finally stop worrying about it?

Let Smart Groups handle your segmentation for you. CRM properties, product activity, engagement within the academy — all become dynamic criteria to automatically include or remove users from specific groups.

Set up Smart Groups once, and let your users progress through personalized learning journeys based on their own behavior. 👣

📖 Need help setting up Smart Groups? Check out our Help Center.