Hey there, fellow code-avoiders!

You can now drop your educational content right into your product or website using MeltingSpot widgets: modular iFrames, modals or side drawers... choose the format and the location 😎

Think of Widgets as your magical content compass, guiding your users straight to the treasure trove of knowledge you've created. No more searching amongst your discussion forums, webinars or articles – widgets ensure your content shines bright in the perfect spot, every time! 💫📚🎥💬

Build bridges between your academy and your product. Your users will thank you, and your content. 😌

Dividing your audience into groups can unlock a world of custom learning paths for your members: from secret live events to private documents, groups access content tailored to their needs.

To segment your members in the blink of an eye, you can now import the segmentation you have defined in your other tools (in Salesforce, Hubspot, or Planhat for instance 👀).

From your audience table, click on Actions > Import members to upload any contact list you wish to invite to your Spot and/or to bulk assign to one or several groups.

Mapping members to your groups has never been easier! 😎

⛑ Check our related help desk article to be guided through all the steps 

You can now customize notifications for a specific Live event... without affecting your notification templates 🖍

From your Spot settings, define generic notification templates that will be used by default for all upcoming Lives.

From your Live settings, refine your templates to tailor them to one particular event.

⛑ Check out the related article on our help desk.

There's no better way to engage your audience than to set up rituals. But organizing recurring events takes time... 😫

You can now clone your Live events. With a single click, duplicate a Live's title, description, format, or tags.

To duplicate an upcoming or past Live, hover over it and click on the icon button that appears which appears in the top right-hand corner.

🛟 Life-saver for monthly product demos, weekly meetups, or recurring masterclasses!

Say goodbye to endless scrolling. Find the exact information you need by pressing CMD+K, or the search icon 🔍 at the top of your page. Then type your query, and explore the results!

Search for anything you desire, whether it's a live event, a forum, a document, a Spot member, and beyond.

Want to discover content tagged with a specific keyword? Also possible.

Select filters to delve into other specific categories and refine your search with precision 🔦👀

 -> Learn more about the search engine 

We have a dream that one day, your community will grow right where your members already are. Your members will navigate the services of your website or application while interacting with peers or brand representatives. Topic forums, live events, group discussions… your community would be EVERYWHERE 🪐

We have a dream. That dream came true.

We have just released the possibility to:

• 🧩 Embed your Spot: host your community right into your product or website to offer your members a seamless experience.

→ Learn more about Embed 

• 🔑 Authenticate through Single Sign-On! To access your Spot, members can use the login credentials they already use on your product or website. One less password to remember 😌

→ Learn more about Single Sign-On 

We've secretly wanted to decorate a Spot in Barbie colors for a long time now 💅💖... Hence, we made it possible to customize your Spot's theme!

You can choose your favorite colors and font to give a fresh look to your community ✨. Your members will navigate the fairytale universe you've designed.

 -> Learn more about Theme 

💥 Your suggestions, our actions!

We've introduced a new forum space alongside the existing channel discussions.

🔦 Create and Explore Topics: The stage is yours! Craft intriguing discussions, seek answers to your questions, and immerse yourself in compelling debates.

🗣 Express yourself through replies: Join the conversation by sharing your insights, offering guidance, or simply showing your reactions. Your thoughts count, and your voice matters!

👍 Vote for impact: Make a difference by upvoting pivotal topics and replies. Your participation ensures that the most valuable content gets the spotlight it deserves, making information more accessible to everyone.

 -> Learn more about Forums 

You can now download the last 1000 activities of your Spot.

Simply click on the download icon on your Dashboard > Activity page, and find the .csv file on your computer.

Filters applied on the list are automatically taken into account in your downloaded file.

Downloading the file allows you:

• to keep track of the data offline and outside MeltingSpot,
• share the data with non-Spot-admins,
• filter again and again,
• and basically do whatever you like with it, it's yours!

Soar to new heights as you monitor and safeguard the well-being of your Spot!

🗓 Introducing the Activity Mosaic Calendar: each day's shade reveals the vibrancy of the Spot's liveliness. Hover over the shade to unveil the number of activities that occurred on that day.

Activities include:

• ⚡️ Spot joining requests, and new members

• 🎥 Live registrations, participations, and replays, along with messages and reactions

• 💬 Messages and reactions in channels, and direct messages

• 📚 Views on pages and links

No more guesswork—stay confidently in control, ensuring your community's steady course to greatness.

Let the Spot health watch begin!

 -> Learn more about the Activity Log